"Appalling bed-side manner"

Had an appointment to see someone due to painful neck problem.

The person I saw was very rude and obnoxious and asked questions which were not appropriate to my visit.

I'm sure they thought that they were carrying out a DWP work assessment! which it wasn't.

In fact I am someone who has worked full-time for a very long time. This member of staff made feel like a scrounger because I am off work sick!

I felt very upset when I got home.

Surely I shouldn't feel like that when I go to a hospital for a routine appointment!

On the verge of putting in an official complaint.

Story from NHS Choices

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