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not happy with service

Story from nhs.uk

"not happy with service"

About: New Cross Hospital

on saturday the 23rd january i was amitted onto the medical assessment unit and the nurse that was dealing with me was very rude and to the other elderly patients too.i was throwing up and they put an anti sick drug through my canela with force i might have and it extremely hurt but when i was eventually realeased i was still getting dressed and a nurse opened my curtains and started stripping down the bed,didnt even ask if i had finished.this is a voilation of care

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Responses

Response from The Royal Wolverhampton NHS Trust 8 years ago
The Royal Wolverhampton NHS Trust

Submitted on 16/02/2016 at 10:45
Published on Care Opinion at 10:58

Dear Sue Talbot

Thank you for taking the time to post your comments, relating to your patient experience in our Acute Medical Unit. I am sorry for any distress that this matter has caused you.

To enable me to look further into your concerns, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist you further.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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