"The staff in the 'transport' ..."

About: Worcestershire Royal Hospital

(as the patient),

What I liked

The staff in the 'transport' office are always wonderfuly helpful.

What could be improved

Some indication of follow-up would have been very welcome. I do not appreciate being treated as a statistic.

Anything else?

The receptionists/clerical staff were less than helpful, and I was in a total muddle, having, apparently, just suffered a stroke. The lack of care was, for me, frightening.

Story from NHS Choices

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