"Blood Test"

About: Gravesham Community Hospital

I went to Gravesend Hospital on Friday 22nd January 2016

The member of staff put me totally at ease (once I informed them that I am needle phobic and faint every time I have a blood test). They spoke to me the whole time and reassured me, and was just wonderful. The member of staff was so efficient and calmed me right down. Needless to say I did not faint! First time ever!

I am very grateful and I know it might seem like it is “not and Big deal” to some, but it meant the world to me.

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Response from Gravesham Community Hospital

Dear Chantelle

Thanks for taking the time to tell us about your recent visit to Phlebotomy at Gravesham Community Hospital.

We're very pleased to hear that the member of staff was kind and efficient and put you completely at ease.

We will pass your kind comments onto the staff there.

Best wishes

Customer Care Team

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807

Email: kcht.cct@nhs.net

Website: www.kentcht.nhs.uk

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