"Long live the nhs"

Negatives -

Bedroom unclean especially bathroom

Lots of dust dirt and pubic hair

No 1:1 planned sessions

Can't tell difference between staff and patients

Restrictive practice this isn't individually risk assessed ie razors understand about others going into rooms however rooms can be locked

Building isn't really purpose built

No idea for patients who is on shift and who is coming on shift a staffing board would be useful

On a whole the NHS services are more efficient and well equipped

Staff seem to have different rules ie some will let you some won't

General activity son the ward would be good such as a pamper session , quizzes, colouring etc especially on weekends even just for patients to do

Took 96 hours for a general Ccm meeting and also at first the dr said I wasn't allowed to invite people ? Where is patient centred care in that

No non smoking garden for people who don't wish to breath in smoke

Positives

Food is lovely compared to NHS

Most Staff are friendly

Staff will speak to you ASAP

Have a mini bus available always to take people out

Saw the consultant within 24 hours

TV in bedroom

Story from NHS Choices

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Responses

Response from The Priory Hospital Middleton St George

We are sorry to hear that you had a negative experience at The Priory Hospital Middleton St George. As an organisation we are committed to providing the highest quality of care, to make a real and lasting difference for everyone we support. If you would like to raise your concerns directly with us, please contact our team on 020 7605 0923 or davidwatts@priorygroup.com. Please be assured that we take any concerns seriously and always seek to address any issues raised to us.

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