"My unexpected sleep over at the Royal Preston..."

About: Royal Preston Hospital

A huge thank you to everyone on the emergency decisions unit,day care assessment unit and ward 24.I was admitted as an emergency and the care I got was exceptional, luckily for me I have never had to stay in hospital before and I was frightened but at every stage of my treatment I was kept informed and procedures explained so I knew what was happening and why.The staff do an amazing job under very tough conditions,so please pass on my thanks for looking after me.

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to tell us of your experience when you were receintly admitted to the Royal Preston Hospital. It is always exptremely pleasing to hear that the care and support provided was of the high standard we aim to provide for all patients. I have forwarded your kind comments to the managers of the relevant departments and Ward 24 to share with their staff.

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Response from Royal Preston Hospital

Thank you for taking the time to tellus of your experience when you were recently admitted to the Royal Preston Hospital. Please be assured that your kind comments have been shared with staff in the departments and ward concerned.

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