"Superbly efficient minor surgical procedure"

About: Hexham General Hospital

A superb experience from start to finish with friendly greetings from all staff. A minor surgical procedure was performed efficiently and with a high degree of skill. I had previously had a similar procedure at a different hospital which had caused some issues, the staff were aware of this and were extremely reassuring that this procedure would not cause the same problems. Everything was explained clearly and I felt as though the staff were all fully concentrated on my case throughout, even though it was something very minor.

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Response from Hexham General Hospital

Dear Sir/Madam

I’m very pleased to hear that you have had such a good experience, and that our staff were able to reassure you. It is so important that patients are kept informed throughout their treatment so they feel as comfortable as possible.

Thank you for taking the time to let us know, I’ll pass your comments onto the staff.

I hope that you are recovery well.

Best wishes

Claire Riley

Director of communications and corporate affairs

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