"A&E were outstanding: day staff excellent,..."
About: Dorset County Hospital Dorset County Hospital Dorchester DT1 2JY
I was admitted through A&E - they were absolutely fantastic! Couldn't have been more efficient! I was very frightened & confused & The Sister explained everything to me & was very compassionate. The consultants, registrars, nurses, radiographs etc: all very thorough, efficient & kind! I was admitted, the day staff on the ward were very good, especially the HCAs & the consultant who saw me. I found the night staff to be very "put out". I had to call a nurse several times through the night for the lady next to me - each time seemed like a real inconvenience for the nurse! They weren't very compassionate & talked over patients while helping them dress / wash etc. I thought the ward was fairly dirty, no fresh air & I was encouraged to stay in bed. The food wasn't very nutritious / healthy.
Overall, the care I received in A&E was absolutely outstanding! Within an hour I had been seen, had a plethora of tests & had someone with me constantly. The doctor and the sister were especially good - over & above simply doing their jobs. Day staff on the ward were fantastic both days.