"The level of professionalism, ..."

About: Russells Hall Hospital

(as the patient),

What I liked

The level of professionalism, treatment and the quality of care I received from all the surgical and nursing staff on surgical ward B3 (Station 2) and the surgical assessment unit (SAU) following a GP referral was of the highest level.

The attention given to me by the staff on the SAU and following my admission as an in-patient by the staff on B3 (Station 2), and the level of hygiene and cleanliness demonstrated by all the staff on this unit; make this team a credit to the hospital.

This high level of professionalism was also demonstrated by the nursing staff at my GP surgery and the district nursing team who provided me with post-operative care following my discharge from hospital.

What could be improved

I had a very positive experience with the healthcare profession during my stay on this ward and with those involved in post-operative care.

Anything else?

Please convey my thanks and appreciation to all those involved with my treatment following my (unscheduled) hospital admission.

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Responses

Response from Russells Hall Hospital

Thank you for your positive comments regarding your care during your stay at Russells Hall Hospital.

We will pass your kind thoughts to the departments you have mentioned in your comments.

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