"I was very happy with my visit to New Cross..."

About: New Cross Hospital

I was called on time to see the consultant who was absolutely brilliant. They were very attentive and I was able to speak with them very easily. The nurses were lovely too as were the radiologists and everyone in the relevant departments who made me feel very comfortable. When I arrived at the hospital I was feeling very anxious but I was soon put at ease by the very kind, caring staff. My entire time at the hospital, which took in the initial consultation, a mammogram and ultra-sound, then a further chat with the consultant took just one hour....excellent service.

Thank you very much.

Story from NHS Choices

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Response from The Royal Wolverhampton NHS Trust

Dear Jan Smith

Thank you very much for taking the time to post your comments relating to your recent patient experience at our hospital. I will share you comments with our staff and wish you well!

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement