About: Erith & District Hospital Erith & District Hospital DA8 3EE
Posted by Jim Philipsz
I tried to ring Erith Hospital this morning 09:30 22 jan 2016 in order to speak to phlebotomy. The operator told me I had to ring them direct. Why couldn't I have been connected via the switchboard?
I tried to ring phlebotomy services 09:35 today 22 jan 2016, only to hear a recorded message stating that my call couldn't be taken due to high call volumes, (which usually means nobody available to take my call) and the message told me to ring after 1pm. There was no queueing system available and my call was cut off. I must now travel to Queen Mary hospital in Sidcup by taxi! What sort of way is this to run a service!?