"Disappointed at delay"
About: Gartnavel Royal Hospital Gartnavel Royal Hospital Glasgow G12 0XH
Posted by JCAG (as ),
My consultant appointment in November 2015 was cancelled and a new appointment issued for January 2016 which wasn't too bad when compared to previous postponements. However, on this occasion I was aware of complications, associated with my diabetes, hence felt in need of expert help. It transpired that my consultant had retired albeit his commitments were being covered by a locum. I contacted another member of my care team at GGH whereupon my email was passed to the dietician. I was dismayed: my immediate problem concerned a haemorrhage behind my eye for which the dietician could be of little or no help. Apparently, no one else was available therefore I had no option but to await my new appointment - in a state of increasing anxiety.
Following that appointment, today, I have now been referred to ophthalmology.
I am disappointed that my treatment was delayed despite the presence of other team members who might have assisted me sooner.