About: Royal Derby Hospital

(as the patient),

What I liked The nurses were very friendly What could be improved? communication Anything else? If you are in constant pain, don't bother going. They don't bother about the pain. I was diagnosed with a GROWING ovarian cyst in August. They have finally decided it needs to come out but dont tell you how long you have to wait and tolerate the increasing pain. And don't bother trying to ring for any information you just get passed to different departments and then get the answering machine that nobody responds to anyway

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Response from Royal Derby Hospital

I am sorry to hear about your recent experience, thank you for getting in touch. In order for us to look into this we would like you contact our PALS team, confidentially, on freephone 0800 7837691 or email pals@derbyhospitals.nhs.uk, who able to look into some of the issues you have raised.

J. Roberts, Communications

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