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Great care after Heart Attack

Posted By Mark70

"Great care after Heart Attack"

About: Heartlands Hospital / Cardiology

(as the patient),

I would like to thank the cardiology team and ward6/Ccu staff for all their support and care towards my recovery after my heart attack just over a week ago. From A&E to the cath lab and onto the ward I recieved the best possible care I could ask for. All the staff doctors, nurses, heathcares and rehab team were fantastic and I can not give them enough praise.

I am now on the road to recovery and getting better day by day all with the help and support of the staff on ward 6 at heartlands hospital. With great appreciation and thanks to you all.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 19/02/2016 at 15:55
Published on Care Opinion at 16:01

Dear Mark70

thank you very much for your kind comments regarding your recent experience at Heartlands Hospital following a heart attack.

It will be my pleasure to convey your comments and thanks to the Accident and Emergency Department, and the Cardiology Team who looked after you. I will ensure your post is highlighted to Hilary Clemson Matron for A&E, Dr Ola Erinfolami, Clinical Director for Emergency Services, as well as to Heidi Lane, Matron for Cardiology, and Dr Michael Pitt, Clinical Director for Cardiology, who will all be thrilled to read your feedback and ensure it is communicated to all of their respective teams who work very hard to ensure and promote a positive patient experience, often in very difficult circumstances.

I do hope this is acceptable and I wish you well in your continued recovery. Once again, thank you for providing your feedback, patient experience is extremely important to us.

With kind regards

Marie Helebert

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