"The care and attention I have received today, beyond spectacular"

About: Crosshouse Hospital / Audiology

(as the patient),

I was fitted with Oticon streamer today and I can only thank Janet and Alison at Crosshouse Hospital Audiology dept for their kindness and tutorial, which was given with patience and understanding. As a 75 year old and quite a technophobic they really have opened a new chapter in my life and I want to broadcast my thanks and appreciation to them and all staff in that dept.

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Response from Kate MacDonald, Business Coordinator & Office Manager (interim), Nurse Directorate, NHS Ayrshire and Arran, NHS Ayrshire and Arran

picture of Kate MacDonald

Dear Mayl

Thank you for your feedback.

I was delighted to hear of your positive experience at the Audiology Department at Crosshouse Hospital. If you wish to discuss this any further, please don’t hesitate to contact Lesley Arthur in our Customer Care Team on 01292 513003 or email Lesley.Arthur@aapct.scot.nhs.uk.

Your feedback will be shared with the department.

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