"Cannot get a hold of anyone at Cleckheaton Health Centre"

About: Locala Community Partnerships CIC / Podiatry

(as the patient),

I am very disappointed with the appointment system, as I cannot seem to get a hold of them. I tried calling, but no one picks up. I am then told that I will be called within 3 working days, but that never happens. In the past, they used to be very efficient in getting back to me. How can I get in contact with someone at the health centre who can actually help me?

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Response from Paul Rhys-Vivian, Team Leader, Podiatry, Locala CIC

Good morning,

It's disappointing that you are experiencing anything other than a good experience when making an appointment.

Please email me directly with further details so we can offer you an appointment and understand the problem to prevent people having a similar experience.

Thank you for taking the time to leave your comments.



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