About: Poole General Hospital Poole General Hospital Poole BH15 2JB
Posted by Serena Wilson
Foul experience over the phone.
Rude, uninformative, ignorant and un apathetic staff. Talked over me, ignored my questions and when I asked for the person's name who was speaking disrespectful to me I got the phone put down! This was on the outpaitients telephone line between 3:30pm-4pm on 11/01/2016. I would never have a member of staff below me talking to customers or in this case patients in such a foul un apathetic way.
All I wanted to do was make an appointment to have my stiches taken out which I could do at A&E without paperwork.
I was demanded to register with a GP in Bournemouth and get refered but I have all my paperwork with me from the Queen Elizabeth Hospital in Birmingham.
Foul service. I have know idea what I am paying 20% into this country for. disgusting