About: Northern General Hospital / Accident and emergency Northern General Hospital Accident and emergency S5 7AU
My elderly and fragile Dad was admitted to A&E by ambulance last Wednesday morning 6th January. He was really struggling to breathe and presenting with a severe infection. He was treated with kindness, respect and dignity. His medical needs were attended to promptly. Due to a shortage of beds in the hospital he spent all day in A&E, this was not a problem for us as his care was exemplary whilst in there!
He was then admitted to the Frailty ward where the nurse was responsive and friendly.
The next day he was transferred to another ward. I would have liked to have been told that the Frailty ward was likely to be a temporary place to be cared for! The next day the family arrived to visit and he wasn't on the ward at all - always an emotive experience,
He moved to a Huntsman ward where again the care has been exemplary. I am very grateful to all the staff as they are trying so hard to empower my father to recover, despite the odds!