"Op to remove cancerous growth on leg"

About: St Helens Hospital

Arrived at the department early in the morning, staff very pleasant. They provided full details of procedures prior to my operation.

I was seen by doctor who explained clearly what they intended to do. Taken to theatre, again by pleasant friendly staff. Staff in theatre made me feel very comfortable. I was only having a local anesethetic and they ensure I was comfotable throughout the procedure.

When I went back to the ward I was given a tray with tea pot, cup & saucer,milk, and biscuits. Staff explained how long I would need to stay before being discharged home.

Unknown to me staff had also given my husband who was waiting outside a tea tray. He had stayed as we live too far away for him to go home.

Both of us agreed that the whole experience from start to finish was wonderful.

A big thank you to staff on this unit.

Story from NHS Choices

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Response from St Helens Hospital

Thank you for your comments. We are delighted to hear that your experience of our day surgery service was positive. We are very proud of our day surgery staff and will pass on your very kind and positive feedback to them. Once again thank you for taking your time to inform us of your experience.

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