"Wishaw General Out Patients Department"

About: Wishaw General Hospital / General Surgery

(as a staff member posting for a carer/relative),

My elderly relative had an appointment at surgical out patients recently. Due to unforseen circumstances he attended the consultation alone.

We as a family cannot thank the SCN Ringer enough for the attention which she gave to my father-in -law. She went that extra bit to ensure he was comfortable and understood what the Doctor was saying to him. Also a big thank you to Mr Kasem who was also very kind to him. Very much appreciated, Thank you

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Responses

Response from Janice Miles, Senior Nurse, Older People Services and Outpatient Services, Wishaw General Hospital

picture of Janice Miles

Dear Rainbow3

Thank you for taking time to post regarding your relatives very positive experience when attending out-patients.

I am very pleased you found the staff to be most attentive, in particular SCN Ringer and Mr Kasem. I will ensure your kind comments are passed on to them.

Best wishes to you and your relative

Regards

Janice

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