"Amazing care"

About: Basildon University Hospital

I gave birth to my 2nd child in September and I was completely overwhelmed by the care and attention I received from everyone in the Willow ward. Even a midwife who had ended their shift stopped at the entrance to ask me if I was ok and needed help with anything. I was kept well informed of what to expect and was regularly asked how I wished to proceed with each stage of the labour. The midwives present at the birth made me feel secure, relaxed and confident.

I had to return to the hospital a week later due to some complications and the midwives in the Cedar Ward were also so lovely and helpful. As well as health issues I was having problems breastfeeding and was ready to give up. Every midwife I saw helped me out so much that just in a day I was 100 times more confident about breastfeeding my baby. I haven't looked back since.

I want to say thank you so much for making this an ever better experience for me.

Story from NHS Choices

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Response from Basildon University Hospital

Firstly may we congratulate you on the birth of your second child.

Thank you for taking the time to provide your comments on the care and treatment you received within the Maternity unit at Basildon Hospital.

Your comments have been forwarded to the senior team who will ensure that all staff on Willow Ward and Cedar Ward are made aware of your kind words.

May we take this opporutnity to thank you once again and wish you and your family all the very best for the future.

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