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"Fantastic care-thank you!"

About: Manchester Royal Infirmary

My 77 year-old dad was taken to the MRI on 29th December and stayed until 6th Jan. I was so impressed by the speed and quality of the care he received. Dad has had two strokes and has difficulty communicating. staff took time to listen to him and try to meet his needs.

He started off in A&E, where he was seen by the doctors and specialists he needed within hours, before being moved to the AMU, then to AM1 for the rest of his time there.

At no point did we feel that dad was a nuisance, as we had on many occasions at another hospital, that I won't name.

All the things you would like, dignity, respect and high standards were part of his care, and our family is hugely grateful for that.

Thank you.

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Responses

Response from Manchester University NHS Foundation Trust 8 years ago
Manchester University NHS Foundation Trust
Submitted on 11/01/2016 at 16:04
Published on Care Opinion on 12/01/2016 at 12:32


Thank you for taking the time to post your positive feedback on the NHS Choices website regarding the care and service you experienced at the Manchester Royal Infirmary. It is always good to receive such positive feedback which reflects the hard work and dedication of staff that care for patients accessing our services. We can assure you that your feedback has been sent to the relevant Managers so that it can also be shared with the wider team

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