"Endoscopy Unit"

About: Scunthorpe General Hospital

My GP wrote a very detailed letter about my past history of abuse. This was to alert staff to the difficulty i would face undergoing the procedure.

It fell on stoney ground. I felt like i was interrupting the staff in the endoscopy room carrying on their social chit chat.

The admission and recovery staff were okay, but did nothing to put me at ease.

I was at times visibly shaking.

The final straw was a comment by the doctor on the results form stating 'poor preparation'.

I followed all the instructions to the letter. The last thing I wanted was any reason for the test to not be successful given my circumstances. All in all not somewhere I would recommend to anyone.

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Responses

Response from Scunthorpe General Hospital

Hello, I'm sorry to hear about your experience. Please can I ask that you contact our patient advice and liaison team so they can look into this further? You can ring them on 01724 290132 or email nlg-tr.pals@nhs.net

Kind regards

Sarah Mainprize

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