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Very Unhappy with the Service

Story from nhs.uk

"Very Unhappy with the Service"

About: Hull Royal Infirmary

I saw the consultant at Castle Hill in November who really wasn't interested but did say they would refer me for another nerve block and also pain clinic.

Just rang to see how long the waiting list is for the nerve block and my last one was done in around a month and I've not even been referred yet!

Can I get to speak to anyone!!

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Responses

Response from Hull Royal Infirmary 8 years ago
Hull Royal Infirmary

Submitted on 15/02/2016 at 14:40
Published on nhs.uk on 16/02/2016 at 01:31

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience at Castle Hill Hospital.

We will ensure your comments are shared with the pain clinic.

In order to address the concerns you have raised , we would like to invite you to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

They will be able to take further details and advise accordingly.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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