"observations"

About: Castle Hill Hospital

on the addmission date letter it would have helped to add the words WARD 4 day surgery unit 3 secondly, to make it clear that a taxi driver is not a resposible person to take you home ,no matter how close a friend he may be. i had to get my taxi driver to pick my wife up from our house [who was ill in bed] just to occompany me home [who was the most responsible i do not know] but apart from these two observations i cannot sing the praises of the staff at ward 4 castle hill high enough

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Responses

Response from Castle Hill Hospital

Thank you for taking the time to add your comments to the NHS Choices website.

We are sorry to read that you had a difficult experience getting home following your procedure but we will ensure your experience and kind comments are shared with the team on Ward 4.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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