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Super care of my mom

Story from nhs.uk

"Super care of my mom"

About: Russells Hall Hospital

My mom has been on c3 for several weeks now I have found all the staff very very caring

They were also very caring towards the family of the patient I got upset a few times and a career would give me a hug

The also made me coffee along with my mom

I felt they were like friends not nurses and carers

I can’t thank them enough for all they have done for my mom while she has been s in there

Great ward and great staff

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Responses

Response from Russells Hall Hospital 8 years ago
Russells Hall Hospital

Submitted on 21/01/2016 at 16:59
Published on nhs.uk on 29/01/2016 at 22:40

Thank you for posting feedback about your mom’s stay on ward C3. It is great to hear that you have been so pleased with the care your mom has received from our staff during her stay. It is very important to us that our patients and their families feel supported so it is reassuring to hear that our staff went the extra mile for you and your mom. We have passed your thanks and kind comments on to the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from The Dudley Group NHS Foundation Trust 8 years ago
The Dudley Group NHS Foundation Trust

Submitted on 25/01/2016 at 10:42
Published on Care Opinion at 10:42

Thank you for posting feedback about your mom’s stay on ward C3. It is great to hear that you have been so pleased with the care your mom has received from our staff during her stay. It is very important to us that our patients and their families feel supported so it is reassuring to hear that our staff went the extra mile for you and your mom. We have passed your thanks and kind comments on to the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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