"Excellent service from paramedics through to..."

About: Torbay Hospital

have been meaning to email regarding my mother.

Mum suffered a TIA early in October and was taken into Torbay Hospital and kept in overnight on the stroke ward.

I just wanted to thank the NHS for the wonderful service.

The paramedics were absolutely amazing, they got to us within a short period of time and were so reassuring.

They took time to make sure I was okay (I was in complete shock and scared that Mum was having a full on stroke).

Nothing was too much trouble and they even found me in A&E to check I was okay.

Unfortunately, I do not know their names.

Mum then spent time in A&E, having scans etc and once again the nurses/doctors could not have been more helpful and thoughtful.

Mum stayed in overnight and came home the following evening.

On behalf of our family I just wanted to thank Torbay Hospital and the NHS for a wonderful service. In a time when there is so much negativity towards the NHS, I just wanted to say a big thank you, well done……we really did appreciate you.

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Responses

Response from Torbay Hospital

Dear Enquirer

We are delighted to read your encouraging comments.

Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned.

Kind regards

Patient Services

TORBAY AND SOUTH DEVON NHS FOUNDATION TRUST

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