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They cared for him as if he was family

Posted By tonner

"They cared for him as if he was family"

About: New Stobhill Hospital / General Medicine

(as a relative),

My husband had massive stroke and 3 seizures. He is being looked after at ward c, for the past 4 months. I cannot thank this dedicated team enough for the care, kindness, compassion, and wonderful care they have given my husband, also the support for myself and our family, we did not know first thing, about a stroke.

They guided us, and held us up when we were lost with it all. but most of all the dedication and friendship, and making my husband smile. Always stopping by his room, even when they weren't needed, just to keep him going, with a smile making him feel happy.

He leaves to go into nursing home on Sunday. He doesn't want to leave the team who have cared for him. Linda, Diane, Gaynor, Heather, Val, Keith, Marjorie, Brenda, and so many more. The most important thing they did for my husband was taking care of him as if he was one if there own family and I thank them for that with all my heart.

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 8 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 15/01/2016 at 09:22
Published on Care Opinion at 09:47

Dear tonner

Thank you for taking the time to share your story about your husband, your family and your experience during what must have been and will continue to be a very difficult time for all of you.

I am glad to hear that your husband has made progress over the past four months. What you have highlighted is that it is not only the standard of care we provide that is crucial but the way in which we deliver that care, which has clearly had such a positive impact on your husband, your family and yourself.

I will ensure your kind words are passed on to all the staff in Ward C including those that you have mentioned. They will be pleased to know that the way they not only cared for your husband but supported you and your family has had such a difference.

Best wishes

Lorna

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