"Achilles Tendon Full Rupture"

About: Kettering General Hospital / Trauma and orthopaedics

(as the patient),

Apparently men of a "certain age" shouldn't rush into full contact sports too eagerly!

A couple of months ago I snapped my achilles tendon and have attended Frank Radcliffe clinic and the plaster room 3 times since.

I have got to say that the staff in the clinic doctors, nurses and admin were all very "human". They told me everything I needed to know in a way that I could fully understand. They were professional enough to do the job of getting me better and human enough to make me feel like I was being cared for and to have a laugh which is the best medicine of all!

The staff in the plaster room were a great bunch, especially "pumpkin" Sue! So attentive, efficient yet caring and with a great sense of humour. They really seem to gel as a team and if I snap anything else that needs a cast seeing them again would be the silver lining!

Thank you all so much for fixing me.

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Response from Amie Burrows, Complaints Co-ordinator, Kettering General Hospital NHS Foundation Trust

Thank you for taking the time to share your positive feedback with us. I have shared your comment with the Frank Radcliff Clinic Matron and she is very pleased to hear about your positive experience. Your message has been passed onto the team who cared for you.
I hope you are on the road to recovery!

Amie Burrows

Patient Experience Lead

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