"Patient centred approach"

About: Monklands District General Hospital / Ear, Nose & Throat

(as a relative),

Our Mum was seen by Dr Kang at Ward 9 ENT Monklands Hospital for investigations about throat cancer. He was very approachable and open about her treatment plan and spoke to her caring and professional manner.

She has gained confidence in her treatment and although it is early days - we as a family also feel she is in very good hands. Thank you.

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Responses

Response from Margaret Kelly, Service Manager, Cancer Services, Monklands Hospital, NHS Lanarkshire

picture of Margaret Kelly

Dear jackie s

Thank you for taking the time to post on patient opinion regarding your mum’s care at Ward 9 ENT in Monklands Hospital.

This must be an extremely anxious time for your mum and family.

I will ensure your kind words are shared with the Mr Kang and his team.

I hope your mum’s treatment goes well.

Warm regards

Margaret

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