What I liked
The ward staff are first rate - even when under staffed.
What could be improved
I note Surrey and Sussex Healthcare NHS Trust has not published any replies to patients concerns published on this website since December 2008. Gives an appearance that comments on this site are of little value to the Trust or indeed its Trustees. Come on Surrey and Sussex demonstrate you care! Responding to concerns expressed on this site may result in less formal means of complaints being made by those patients/visitors who have real concerns about issues at the hospital
Anything else?
Sometimes the nurses were unsure what my level of medication should be whilst on the ward. That cannot be acceptable.
Food getting better but still delivered not hot enough.
"The ward staff are first rate ..."
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
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