"The ward was fairly clean, it ..."

About: Royal Preston Hospital

(as the patient),

What I liked

The ward was fairly clean, it was quiet enough at night.

What could be improved

Very little privacy when discussing my care on the ward rounds.

The sister on the ward also came to discuss my care during visiting time in the middle of the ward with everyone listening! I felt very uncomfortable, and so did my family.

Anything else?

Most of the nurses were polite and respectful. I'm sure the system could work more effectively by having important services like scans available for everyone at weekends etc. not just for emergencies. Try not to get admitted to hospital on a Friday!

Story from NHS Choices

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