"The communication between the ..."
About: Lister Hospital Lister Hospital Stevenage SG1 4AB
What could be improved
The communication between the doctors and the nurses in the neonatal unit was poor. This was not primarally down to the nurses, but down to the doctors. This meant that major mistakes were made in the care of my baby. They were trying to deal with a problem that was above their capability and it lead to her becoming severely ill before she was transferred for the appropriate care. I will not be allowing my daughter to go back to the lister once she is well enough to be transferred back closer to home as I have lost all faith and trust in their care. The nurses were lovely however some of the doctors have a lot to answer for and need to work on communicating better with both the nurses and more importantly the PARENTS!