"A&E department is abysmal"

About: Charing Cross Hospital Charing Cross Hospital London W6 8RF

Posted via nhs.uk 8 years ago

I unfortunately had to visit the A&E department and I was absolutely appalled by how I was treated by reception staff, triage nurse and the doctor. All three members of staff were dismissive, rude and ultimately failed at their job. I was misdiagnosed and left feeling belittled and dismissed by staff after waiting for 3 hours to be seen.
Do not visit this hospital.

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Charing Cross Hospital

Submitted on 07/01/2016 at 08:15

Published on nhs.uk on 08/01/2016 at 01:30

Imperial College Healthcare NHS Trust is extremely sorry to read your experience in A&E at Charing Cross hospital.
We are sorry for the distress and upset this has caused.
Your comments have been feedback to divisional managers for A&E.
We would like to discuss your concerns further and would encourage you to contact PALS on 0203 313 0088 or email pals@imperial.nhs.uk

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A&E department is abysmal

"A&E department is abysmal"

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