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A&E - broken toe and lacerations

Story from nhs.uk

"A&E - broken toe and lacerations"

About: Chelsea & Westminster Hospital

I have been admitted yesterday for a very painful injury to my foot.

I barely waited 20 min in reception and once I have been received, the staff was very nice and very swift to treat the pain.

Two specialists came to assess the situation and recommended a surgery. The nurses managed to find a room in a private ward ( as the hospital was full) to stay overnight and a slot for the operation theatre the following day.

As I never had neither a general anaesthetic nor a surgery, the whole staff was vey reassuring and comprehensing in their explanations.

I have to say that I was very inpressed.

The nursing staff, the orthopedists, the anaesthesia team were absolutely lovely and they deserve to be praised for their professionalism, patience and kindness.

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Responses

Response from Chelsea & Westminster Hospital 8 years ago
Chelsea & Westminster Hospital

Submitted on 12/02/2016 at 14:58
Published on nhs.uk on 13/02/2016 at 01:30

Dear Patient,

Thank you very much for yur lovely feedback.

It has been forwarded to the management of A & E.

Kind Regards,

PALS Team

Chelsea and Westminster Hospital

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