About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
Posted by Annodoremouse
I attended Ophthalmic OPD in December. The OPD is totally disorganised.
The room is dirty & overcrowded. A HCA came round getting people to remove tops to take B/Ps. No privacy or dignity. I was taken to an office. Privacy -hell no- Other staff kept coming in to collect notes from cupboards or things from the desk. There were constant interruptions.
In November I told the staff at Shotley Bridge I would be away 20/02/16 to 08/03/16 I saw it written in my notes. Op date 05/02/16 Just 2 weeks before I go on holiday, even worse the follow up date is 29/02/16 when I'm thousands of miles away!. Do staff bother to read notes?
Overall I could not recommend the RVI ophthalmic
OPD I should have gone to Sunderland Eye Hospital where each patient is treated with dignity & respect