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Really great staff

Story from nhs.uk

"Really great staff"

About: University Hospital Of North Durham

I had an operation on the 19th November 2015 and couldn't speak more highly of the staff at this hospital. I was treated under the doctor's team and I was really well looked after from my original referral appointment to the operation.

I was very nervous on the day but everyone I came in to contact with was very friendly and it really helped to put my mind at ease. I felt really cared for all the way through the process.

The hospital was very clean and easy to navigate.

Thank you to everyone involved in my treatment.

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Responses

Response from University Hospital Of North Durham 8 years ago
University Hospital Of North Durham

Submitted on 06/01/2016 at 09:51
Published on nhs.uk on 07/01/2016 at 01:30

Dear Gemma

Thank you for providing feedback on your recent experience at the University Hospital of North Durham following your operation.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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