"My son badly cut his finger at work"

About: Ormskirk & District General Hospital Southport & Formby District General Hospital The Skelmersdale Walk in Centre

(as a relative),

My son badly cut his finger at work about a month ago,he went straight to Southport hospital were it was stitched up,(no X-Ray or antibiotics were given). Two days later he had the dressing changed at Maghull Health Center and was told he would need to get some antibiotics from his doctor as it looked like it was going infected.

He went to the doctors but was told he should go to the Skelmersdale Walk in Center because they would be able to redress it once they had looked at it, so he went straight there. Thankfully for my son he got to see a nurse who was experienced enough to know that his finger was not only infected but also there was alot more damage to it than Southport has detected and she sent him to Ormskirk Hospital straight away for an X-ray,they then sent him back to Southport,who decided 'just to be on the safe side' they would send him to Whiston Hospital were he ended up having a two hour operation to repair his finger, he had 70% severed his tendon,cut his nerve and his artery, I was told that if this had gone undetected he would have lost his finger.

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Response from Carol Hannon, Programme Manager Customer Care, NHS Central Lancashire

Dear smcarter

I was sorry to learn of your son's experiences and hope that he is now making a good recovery.

Thank you for your kind feedback about the nurse at Skelmersdale Walk in Centre. Central Lancashire Primary Care Trust values your comments and I shall pass your appreciation to the relevant manager and member of staff concerned.

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