"My stress levels were reduced"
About: Royal Surrey County Hospital Royal Surrey County Hospital Guildford GU2 7XX
I was dreading have the procedure and extremely stressed. I thought I would be waiting for hours. I was seen very punctually and given good information about what would happen. There was no waiting or delay after my first contact with a nurse, the procedure went ahead immediately so I didn't have time to get nervous.
Afterwards I was cared for in a friendly and professional way and given more appropriate information before being allowed home.
Thank you to the matron and their team