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Experience of Minor Injury Dept

Story from nhs.uk

"Experience of Minor Injury Dept"

About: Honiton Hospital

I attended the Minor Injury Unit on 30th Dec 2015 at 9.50pm with my 12 year old daughter with a scald. The staff on duty dealt with myself and my daughter extremely efficiently, professionally and cheerfully. We found it extremely reassuring to be able to receive treatment locally, as we were staying at Shute I assume we would have had to travel to Exeter, if Honiton Hospital were not offering a Minor Injury Unit. The wound needed dressing daily so we felt comfortable knowing where we had to go. Thank you!

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 8 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 02/02/2016 at 21:21
Published on Care Opinion at 22:10

Dear Parent

Thank you for taking the time to share your recent experience on the website.

I was pleased to note your daughter could be treated locally, and that you were both treated so well at the MIU.

I have shared your very kind comments with the MIU manager where I know they will be warmly received, and also shared with the staff involved in your daughters care.

Many thanks

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