"Fantastic doctors & nurses- shame about..."

About: Lincoln County Hospital

Can't fault the doctors and nurses I saw during my visit, they were fantastic and kept me thoroughly informed on all decisions being made and how long I would have to wait.

However, the receptionist on Out of Hours during the evening of New Years Day had a disgusting attitude to all patients they came across and showed no compassion for people who were clearly worried about family members, the receptionist obviously felt they were above everyone they dealt with and could do with a few lessons in how to talk to people!

Story from NHS Choices

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Response from Steve Knight, Communications Officer, Lincolnshire Community Health Services NHS Trust

Thank you for your posting we appreciate all feedback both positive and negative, we will speak to all our reception staff to ensure quality of service is improved.

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