I was recently in the QE (Ward 726) for emergency treatment for Pancreatitis and ended up staying 4 weeks. The nurses (both civilian and military) were second to none!. They were all ... without exception....kind, attentive, dedicated, extremely efficient, smiling individuals who cared for me just like I was loved member of their own family! Nothing was ever too much trouble and they took me by the hand and guided me through my embarrassment and my dreadful emotionally charged painful illness.They shared all my high and very low moments and were prepared to sit with me, holding my hand, and, talking me through every step of my treatment.
I had been in a hospital just before this with the same illness and I often felt abandoned and extremely alone but I never felt like this in the QE. My faith in the NHS has been restored by these wonderful people. I thank god every day for their dedication to all their patients and patience with visitors when they needed reassurance. Words alone cannot express my gratitude to them for being there for me every second of my journey....for without them I doubt if I would have made it into 2016! The only problem I had was with doctors and consultants who didn't have the time or care enough to sit with the patients and explain what was happening to them.
Saw some doctor's (not all) who didnt know how to speak to people who were in pain and being told that there was nothing that could be done to help them.
Some doctors, not all, need to be given lessons in humanity! To be honest I gave 5 stars to the QE purely because the dedication and caring of every junior doctor, nurse, care assistant and housekeeper went way beyond my expectations.
"Best Hospital ever!"
About: Queen Elizabeth Hospital Birmingham Queen Elizabeth Hospital Birmingham Birmingham B15 2WB
Posted via nhs.uk
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