"Reception staff are outrageously rude"
About: St Thomas' Hospital (London) St Thomas' Hospital (London) London SE1 7EH
Posted by Dave Malachi
I rang the Emergency Department to get some advice: I had previously spoken to someone at NHS 111 about breath problems and they just wanted to pack me off in an ambulance to A&E.
When I got through to Reception to ask whether they new of a walk-in centre who could administer a nebuliser, I was rudely told to wait as the receptionist didn't have time as they were booking someone in. The receptionist then hung up on me.
Absolutely disgusting behaviour. No excuses can be made.