"No improvement"

Thought it may have improved.It has not. My wife had a heart attack in 2013,they missed blood tests,delaying the scan,sent her home before the bypass with the wrong tablets,delaying the bypass op.Then later in the year,when she had wound complications she went back through A&E spent 6-8 hours in in there in agony not once did they check the chest wound.When she got into a ward the chest wound opened up a new hole through infection.And now had to take her To A&E on boxing day,with chest pains(pneumonia),no problem they were ok.But on ward AMU ok at first but problem started on second night over water.Instead of sorting the problem they shifted her to another ward.Waiting to see a doctor since 4am,she has chest pains again,told her doctor came through night but she was a asleep so didn't disturb her,ok.but still trying to get a doctor now 8 hours later.In meantime she's had a CT scan which a Consultant canceled day before,because the consultant knew best..Now been in touch with PALS they just been told rubbish as they were told my wife was first to be seen at 8.There are other patients,but only one doctor.