"Long delays in getting Hernias sorted"

About: William Harvey Hospital / General surgery

(as the patient),

I have been waiting some 16 months for 3 Hernias to be sorted, apart from hints that if I went Private I could have the procedure immediately unfortunately in my case this is not possible.

I have contacted PALS they answer your e mails a. Couple of times and then when they get nowhere they they loose interest in your case and no longer answer your mail. They will not even admit that they will no longer answer your e mails. I hope that when I finally get an appointment they will not have to dig me up for the operation.

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Responses

Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust

Thank you for taking the trouble to contact me. Please email me directly and I will speak with PALS and we will see what we can do to find out the issue with the procedure you are waiting. My email address is Sally.smith2@nhs.net.

apologies for the delays in our systems that have caused you this worry.

Best regards,

Sally

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