"Good experience of A&E at GRH"

About: Gloucestershire Royal Hospital

Many years ago I attended A&E at GRH and it was not pleasant so when I was referred from our local hospital to GRH I was prepared for poor service.

I could not have been more wrong! The first experience was the receptionist who was cheerful, courteous and efficient.

I was seen quite quickly and the nurse who met me was also kindly and efficient. The doctor was again friendly helpful and thorough. They referred me to have an X-ray and yet again the radiographer was kind, friendly and proficient. Other nurses came to take bloods or gain further information and all were kind and efficient.

Eventually I was given the treatment I needed and discharged but I'm sure the kind treatment was as helpful as the physical treatment.

Many thanks

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Responses

Response from Gloucestershire Royal Hospital

Hello,

Thank you very much for taking the time to share this feedback with us. It's good to hear you were so well looked after in A&E at GRH and we are sure the busy team there will be grateful for your kind words.

Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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