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Amazing Job

Story from nhs.uk

"Amazing Job"

About: Frimley Park Hospital (Frimley)

I was rushed into a&e by ambulance on the 28th December and can not praise the staff involved in my care enough. They advised me ever step they were taken. I was treated as an individual and the doctor or nurse involved in my care introduced me to the next doctor and nurse taken over my care. They did everything they could and even came with me when I was moved to the ward to ensure that there was a smooth handover. I can not praise every single member of the NHS staff that I came across enough. They all did an amazing job.

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Responses

Response from Frimley Park Hospital 8 years ago
Frimley Park Hospital

Submitted on 04/01/2016 at 08:07
Published on nhs.uk on 05/01/2016 at 01:31

Dear Emma

Thank you for taking the time to leave your feedback.

I am pleased to hear that despite the circumstances this was a positive experience for you.

We have a great team who do their best every day to provide care as you have described.

They will be delighted to know they got it right for you.

I will pass your comments onto the team.

Thank you for thinking of us and I wish you a speedy recovery

Kind Regards Claire Marshall

Head of Patient Experience

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