"Procedure for varicose veins"

I was referred by my Dr. to see if laser treatment would be appropiate for me, and it was recommended.

I am a very anxious person, and had many questions and concerns.

The nurses I saw were very understanding and patient in answering my questions, and the relaxed atmosphere in the hospital was most comforting. I appreciated the flexibility in timing the procedure, as I had holidays booked. I felt that the emphasis was on me rather than on imposed targets and timings.

I appreciate the requests for feedback from patients, and perceive a genuine desire to use comments and any complaints to monitor and improve services.

Story from NHS Choices

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Response from Boston NHS Treatment Centre

Thank you for your feedback on your recent visit to Boston West Hospital. We are pleased to hear that you felt at ease and reasured during your visit. We wish you all the best for your holiday and 2016.

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