"hand foot and mouth"

About: Royal Devon & Exeter Hospital (Wonford)

took my baby to walk in centre as he was covered in rash and had spots/blisters on mouth, knee fingers, he had fever, high temp and very sleepy I was adamant he had hand foot and mouth but the 'rash specialist' nurse told me don't be silly its just a teething rash and he is fine to be around other children.

A few days later my friends baby who had been with my son for the day got hand foot and mouth .

So terrible

Story from NHS Choices

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Response from Royal Devon & Exeter Hospital (Wonford)

Thank you for taking the time to provide your feedback. We are very sorry to hear that your experience was the cause of frustration and inconvenience and we would welcome the opportunity to discuss this further with you. In order for us to fully investigate your concerns and address the issues you have raised, we would be grateful if you could contact out PALS department on 01392 402093 so that they can take some further details from you. We hope to hear from you soon. Once again, we are very sorry for your experience.