"Thanks to endoscopy unit"

About: Royal Blackburn Hospital / Gastroenterology

(as the patient),

Fabulous service today. Lovely kind nurses and staff. Appointment on time.

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Responses

Response from Melissa Almond, Patient Experience Facilitator, East Lancashire Hospitals NHS Trust

Many thanks for your feedback regarding your visit to the Endoscopy Unit at the Royal Blackburn Hospital and thank you for taking the time to do so. I will make sure your appreciation is passed onto the team who will be delighted to hear that your experience with us was really positive as we always strive to deliver safe, personal & effective care.

We are really keen to hear further about your experience and what made it so positive so that we can try to make it like this for every patient visiting our hospitals and using our services. If you would like to share your story with us please contact me (Melissa Almond) on 01254 734087 or email me on melissa.almond@elht.nhs.uk.

Many thanks again for commenting and best wishes.

Melissa Almond, Patient Experience Facilitator

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